At Handy Apex ("we," "our," or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at handyapex.online or contact us regarding our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We collect information that you voluntarily provide to us when you fill out our contact form, request a service estimate, or communicate with us directly. This may include your name, email address, phone number, and details about your home repair or service needs.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through standard web server logs and is used solely to improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Schedule service appointments and provide cost estimates
  • Send service-related communications relevant to your request
  • Improve our website, services, and overall customer experience
  • Comply with applicable legal obligations

We do not use your personal information for marketing purposes without your explicit consent, and we do not sell your information to third parties under any circumstances.

Sharing of Information

We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

  • With service professionals who assist directly in delivering your requested services, and only to the extent necessary
  • With technology service providers who operate our website infrastructure, under strict confidentiality agreements
  • When required by law, court order, or government regulation
  • To protect the rights, safety, or property of Handy Apex, our customers, or others

Data Security

We implement appropriate technical and administrative security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take precautions when sharing personal information online.

Cookies and Tracking Technologies

Our website may use cookies — small data files stored on your device — to enhance your browsing experience, remember preferences, and understand how visitors use our site. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. If you do so, some portions of our website may not function properly.

We do not use cookies to collect personally identifiable information without your knowledge, and we do not share cookie data with advertising networks.

Third-Party Links

Our website may contain links to third-party websites for your convenience and informational purposes. We have no control over the content, privacy practices, or security of those sites and are not responsible for their policies. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to request access to the personal information we hold about you, to request corrections to any inaccurate data, or to request that your information be deleted from our records, subject to applicable legal requirements. To exercise any of these rights, please contact us using the information provided below. We will respond to all reasonable requests within 30 days.

Children's Privacy

Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will promptly delete such information from our records.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of your personal information. As noted above, we do not sell personal information. To exercise your California privacy rights, please contact us at the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will post the updated policy on this page and revise the "Last updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through any of the following methods: